Create Trade Account
  • Orders Shipped Within Continental United States - Free Shipping Over $299

    LED Strip Warranty

                                                             Smart Bright LEDs Product Warranties


    We work our hardest to use only the highest quality components in our LED strip lights, drivers, controllers, and accessories. We recognize that most people do not use their lighting systems 24 hours a day, and would love to match our LED’s longevity data with a warranty that fits the majority of our customers’ use cases. 

    For that reason, we offer an industry topping (15) year warranty on most of our LED strip lighting products, and prolonged warranties on drivers, controllers, dimmers, and accessories. Please read over the warranty policy to learn about the warranty period and exceptions. 

    The fifteen (15) year warranty on strip lights is offered on installations where the lighting is turned on no more than 12 consecutive hours of use during a 24-hour period. For projects where the lighting is used more than 12 hours within a 24-hour period, the default warranty is (7) years.

    Have a warranty claim or question? 

    If you believe you have an issue that may be a warranty claim, please contact us! We're here to help. Please mention your order number if you have it in your message or email us: sales@smartbrightleds.com.

    Product Limited Warranty Time Periods:


    LED LIGHT STRIP
    (15) Years - UltraBright™ Architectural Series
    (15) Years - UltraBright™ Accent Series
    (15) Years - UltraBright™ Design Series
    (15) Years - UltraBright™ Outline Series
    (15) Years - UltraBright™ Architectural Dynamic Tunable White Series
    (15) Years - UltraBright™ Accent Dynamic Tunable White Series
    (15) Years - UltraBright™ Sienna Dim-to-Warm Series
    (15) Years - ColorBright™ Dynamic Tunable White Series
    (15) Years - ColorBright™ White Series
    (15) Years - ColorBright™ UV Series 
    (15) Years - ColorBright™ Vivid Color Series
    (15) Years - ColorBright™ Color Changing RGB 150 
    (15) Years - ColorBright™ Color Changing RGB 300 
    (15) Years - ColorBright™ Color Changing RGB+W
    (7) Years - ColorBright™ RGB + Dynamic Tunable White
    (7) Years - UltraBright™ Industrial Series
    (7) Years - UltraBright™ Slim Series
    (7) Years - UltraBright™ Render Series
    (7) Years - UltraBright™ High CRI Series


    The Company will, in its sole discretion, (1) repair any product, (2) provide a replacement, or (3) elect to reimburse the amount of the original purchase price.  The Company shall not be responsible for any other expenses resulting from a Warranty claim, such as shipping, labor or other costs or expenses to remove, repair, or install any defective, repaired or replaced product.

    This Warranty is valid and applies only when the Company’s products are (1) properly utilized for their intended purpose as provided in the Installation, Data, and Specification Documentation, and (2) properly configured, wired and installed in accordance with building codes, and the latest National Electrical Code (NEC) and applicable UL Safety Standards. This Warranty applies only to the original installation of Company’s products by the original purchaser and is not transferable. 

    The Warranty period begins on the date of original shipment; if a product is replaced or repaired under this Warranty, the period does not start over, but the Warranty period for the replacement product maintains the Warranty period of the original product. Please refer to the Product Data Sheets or Specification Sheets for all applicable Warranty periods. 

    Where a period is not stated, the Warranty period is seven (7) years on LED strip lights, (5) years on power supplies, and (2) years on controls and accessories. 

    Warranty Exceptions and Product Use Conditions 
    There are exceptions to the Warranty period listed below. Our products are guaranteed to last the warranty period and both the warrant

    LED Light Strip Production Process